Blogs' from 2010

From Mashable - The 10 Stages of Social Media Business Integration

Brian Solis is a principal at new media agency FutureWorks. You can connect with him on Twitter or Facebook.

An overnight success ten years in the making, social media is as transformative as it is evolutionary. At last, 2010 is expected to be the year that social media goes mainstream for business. In speaking with many executives and entrepreneurs, I've noticed that the path towards new media enlightenment often hinges on corporate culture and specific marketplace conditions. Full social media ... Continue Reading

From Mashable -3 Things You Need to Know About Social Media Strategy

B.L. Ochman is a Managing Director of Proof Digital Media; publisher of What's Next Blog, and co-founder of pet site Pawfun.com. Follower her on Twitter at @whatsnext.

Companies large and small are rushing to understand and get involved in social media. But most of the agencies and consultants who are being paid to establish social media campaigns for corporations are afraid to tell their clients three things they don't want to hear.

In most big companies, IT, digital, ... Continue Reading

From Mashable - Why Social Media Isn't for Everyone

Joshua-Michele Ross is SVP of Digital Strategy with Fleishman Hillard. He blogs at opposableplanets.com.

Social media has a loyal tribe of disciples. We follow each other on Twitter, connect on Facebook, read each other's blogs and listen to each other at conferences. We provide each other moral support and though we are a minority, we have religion and we are here to change the world (I'm not joking).

Most importantly, we share stories. These stories are all about finding common ground and building a ... Continue Reading

From Mashable - How Social Media Is Changing the Super Bowl

2010 is the year social media and the Super Bowl are officially converging.

Everyone from the advertisers and the NFL to fans and athletes are getting in on the social media Super Bowl action like never before.

In fact, we're seeing advertisers play up their controversial Super Bowl spots in social media channels, with online denizens weighing in with their candid thoughts. Of course there are also advertisers who are taking the straight and narrow path via their Facebook Fan Pages, offering fans the ability to share and and participate ... Continue Reading

From Mashable - HOW TO: Deal With Negative Feedback in Social Media

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

We often say that social media is a conversation, and what we mean by that is unlike traditional broadcast and print mediums, which are often one-directional, social media is very much a two-way channel. Not only can businesses communicate with their customers, but their customers can communicate with them and with each other, as well. By and large, ... Continue Reading