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Posted: 03/09/2010 04:40 pm

From Mashable - How Companies Are Using Your Social Media Data


Companies are mining the social web to build dossiers on you. Information posted publicly on blogs, Facebook, Twitter, forums and other sites is fair game. It is yet another reminder that people need to be aware of what they are posting on social networking sites and to whom they're connected.


Jules Polonetsky, director and co-chair of the Future of Privacy Forum, said online users have no clue that a comment they made on a blog is being added to a database for…    Read More »

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Posted: 03/08/2010 03:18 pm

From Mashable - 5 Ways to Use Google Wave for Business

Sharlyn Lauby is the president of Internal Talent Management (ITM) which specializes in employee training and human resources consulting. She authors a blog at hrbartender.com.

Remember Google Wave? Clearly, Google Buzz has recently overshadowed Google's other hotly anticipated social communication platform, but before you ditch your Wave account, give it a second try. There are many useful business applications for Wave, especially in situations that call for collaboration with a group or managing a project. Wave can easily allow users…    Read More »

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Posted: 03/04/2010 04:12 pm

From Mashable - 3 Crisis Survival Lessons for the Social Media Age

Dallas Lawrence is Chair of the Social and Digital Media Practice at Levick Strategic Communications, the nation's top crisis communications firm. He blogs on emerging digital media trends and best practices for social media engagement on Bulletproof Blog. Connect with him on Twitter @dallaslawrence.

If there was any doubt before last year as to social media's ability to exacerbate reputation crises, 2009 settled the debate. In just that one year, Domino's, United Airlines, and Tiger…    Read More »

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